Books For Africa FY 2021 Recipient Feedback Survey

Books For Africa has completed its sixth consecutive year of enhanced post-shipment feedback surveys! These surveys collect direct feedback from BFA book recipients, allowing us to assess where we have been most successful and where there is room for improvement.

This year’s survey received responses from 36 recipients in 17 countries. The survey found that recipients overwhelmingly rate BFA books as useful and of high quality, with 96% of recipient organizations seeing increased foot traffic since the books arrived (a 16% increase over 2020).

Now that we can look back over five years of data from 212 recipients in 35 countries, we have seen extremely positive trends. Year after year, nearly 100% of recipients agree or strongly agree that the books they received are relevant for them.

Recipient feedback allows us to make sure we are sending the right high-quality, relevant materials, and that they are being utilized as effectively as possible by recipient schools and libraries. By soliciting recipient feedback, we are able to minimize books that are irrelevant and ensure that the books donated are as useful as possible. Learn more about why we believe books are so important in making a positive impact on education and literacy in Africa.